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Sisal review

Name: Sisal review
Item: Sisal
Rating: 7.5

Sisal under a licence from the Agenzia delle Dogane e dei Monopoli is listed in our database with its operator, licence number and terms. Here is how it compares on the points that decide whether you get paid.

Review By the Gambling Hero editorial team · Checked October 24, 2026

Our verdict

Sisal is run by Sisal Italia S.p.A. in Milan under Italian ADM concession 16020 and offers casino, live casino, sports betting and lotteries in euro. Withdrawals start at 10 euros and are generally immediate, with card and e-wallet payouts capped at 5,000 euros per day.

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Sisal at a glance

Facts at a glance
Operator	Sisal Italia S.p.A.
Company seat	IT
Founded	1946
Licence(s)	ADM 16020 Register
Website	sisal.it
Minimum deposit	Not disclosed
Withdrawal time	generally immediate; within 12 hours if spot-checked; bank transfer next… (source: casino terms)
Payment methods	Apple Pay, Bank Transfer (SEPA / SWIFT), Mastercard, Neteller, PayPal, Paysafecard, Skrill, Visa
Game providers	Not disclosed
Live casino	Yes
Crypto	No
Currencies	EUR
Languages	it

Pros

Italian ADM concession held by Sisal Italia S.p.A.
Fee-free withdrawals from 10 euros, often immediate
Customer care by chat, phone and email around the clock

Cons

ID must be uploaded within 3 days of registration
Only one withdrawal per day per payment method
Welcome bonus page gives no amounts or wagering

How Sisal scores

Criterion	Weight	Score	Based on
Licence and safety	30%	9.5	Strongest licence: tier 1 regulator
Fairness of terms	20%	7.0	No bonus terms recorded
Payments and withdrawals	20%	4.5	Processing: generally immediate; within 12 hours if spot-checked; bank…; 8 payment methods recorded
Games	10%	5.5	Providers not disclosed, live casino
Support	10%	9.0	live chat, phone, email (24/7)
Player protection	10%	9.0	5 tools: deposit limit, loss limit, session limit, reality check, self-exclusion
Overall	100%	7.5	Method

Is Sisal licensed and safe?

Sisal is listed by the Agenzia delle Dogane e dei Monopoli under licence number 16020, held by Sisal Italia S.p.a.. We found the entry in the official register.

Regulators in this group can fine or suspend operators, which gives players real leverage in a dispute.

How you get your money out

The cashier lists Apple Pay, Bank Transfer (SEPA / SWIFT), Mastercard, Neteller, PayPal, Paysafecard, Skrill, Visa.

Withdrawals are processed within generally immediate; within 12 hours if spot-checked; bank transfer next… according to the terms; e-wallets usually arrive faster than cards or bank transfers.

Withdrawal limits: minimum withdrawal 10 EUR, per day 5,000 EUR (cards, Apple Pay, PayPal, Skrill, Neteller); 100,000 EUR (bank transfer, instant SEPA).

Players must be 18+; a copy of a valid ID must be uploaded within 3 days of registration or the account is suspended. ID is required before withdrawals and before bonuses unlock; payee must match the account holder.

Game selection

Besides slots there is a live casino, a sportsbook.

Where Sisal accepts players

We could not find a list of excluded countries in the terms; confirm availability with support before depositing.

Gambling laws differ by country; see online casino laws by country.

Support and account

Contact options: live chat, phone, email (24/7).

Responsible gambling tools in the account: deposit limit, loss limit, session limit, reality check, self-exclusion. More on staying in control.

Player experiences

Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.

No player experiences published yet.

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FAQ

Is Sisal available in my country?

According to its terms, Sisal does not accept players from several countries listed in its terms. Gambling laws differ by country, so check the legal status of online casinos where you live; our country pages explain it for each market.

How long do withdrawals take at Sisal?

The casino states a processing time of generally immediate; within 12 hours if spot-checked; bank transfer next…. The payment provider can add its own time, and the first withdrawal usually requires an identity check.

Who owns Sisal?

Sisal is operated by Sisal Italia S.p.A.. The operator is the legal entity your contract is with and the one named in the licence register.

Does Sisal accept cryptocurrency?

No, Sisal does not list cryptocurrency as a payment method.

What is the minimum deposit at Sisal?

The casino does not publish a general minimum deposit; it depends on the payment method.

Does Sisal have a live casino?

Yes, there is a live casino section with dealer games.