Wplay
7.0/10- Min. depositn/a
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Rivalo review
Our Rivalo review starts where most players stop reading: at the licence, the withdrawal rules and the list of restricted countries. The games and the bonus follow after that.
6.5/10
Our verdict
Rivalo is operated in Colombia by Teclino S.A.S. under Coljuegos concession contract C2299. Players can make one withdrawal every 24 hours, and no welcome bonus terms were published on the promotions page at the time of checking.
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Our verdict on Rivalo
| Operator | Teclino S.A.S. |
|---|---|
| Company seat | Colombia |
| Founded | Not disclosed |
| Licence(s) | Coljuegos Contrato 1997Register |
| Website | rivalo.co |
| Minimum deposit | Not disclosed |
| Withdrawal time | Not disclosed |
| Payment methods | AstroPay, Bank Transfer (SEPA / SWIFT), Mastercard, Visa |
| Game providers | Pragmatic Play |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | Not disclosed |
| Languages | es |
Pros
- Licensed by Coljuegos under concession contract C2299
- Local payments including Nequi, PSE and Efecty
- Sportsbook with live betting and cash out
Cons
- Only one withdrawal allowed per 24 hours
- Minimum deposit and withdrawal amounts not published
- No welcome bonus terms found on promotions page
How Rivalo scores
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 7.5 | Strongest licence: tier 2 regulator |
| Fairness of terms | 20% | 7.0 | No bonus terms recorded |
| Payments and withdrawals | 20% | 5.0 | Processing time not stated; 4 payment methods recorded |
| Games | 10% | 6.0 | 1 providers disclosed, live casino |
| Support | 10% | 8.0 | live chat, WhatsApp, email, contact form |
| Player protection | 10% | 5.0 | 2 tools: deposit limit, self-exclusion |
| Overall | 100% | 6.5 | Method |
Is Rivalo licensed and safe?
Rivalo is listed by the Coljuegos (Empresa Industrial y Comercial del Estado Administradora del Monopolio Rentístico de los Juegos de Suerte y Azar) under licence number Contrato 1997, held by Teclino S.A.S. We found the entry in the official register. If the casino does not resolve a complaint: Coljuegos PQRSD system (petitions, complaints, claims): https://azdigital.coljuegos.gov.co/PQRSD/Publica/ ; free national line 01 8000 18 28 88; contactenos@coljuegos.gov.co. Illegal games can be reported at denunciealilegal@coljuegos.gov.co or 01 8000 18 04 17.
This is a mid-range licence: there are conduct rules and a complaints route, but enforcement is lighter than in the top tier.
Payments and withdrawals
You can pay with AstroPay, Bank Transfer (SEPA / SWIFT), Mastercard, Visa.
Withdrawal limits: per day 1 withdrawal per 24 hours.
Games and providers
1 game providers are listed, among them Pragmatic Play.
You will also find a live casino, a sportsbook.
Where Rivalo accepts players
The terms we read do not publish a list of restricted countries. Ask support before you register if you live outside its main markets.
Gambling laws differ by country; see online casino laws by country.
Customer support at Rivalo
You can reach the team through live chat, WhatsApp, email, contact form.
Responsible gambling tools in the account: deposit limit, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with Rivalo
Questions about Rivalo
Which game providers does Rivalo offer?
Among others: Pragmatic Play.
Does Rivalo have a live casino?
Yes, there is a live casino section with dealer games.
Does Rivalo accept cryptocurrency?
The casino does not clearly state whether it accepts cryptocurrency.
Are the Rivalo bonus terms fair?
There is no bonus we could verify at the moment.
How do I close my Rivalo account?
Contact customer support in writing and ask for permanent closure, or use the responsible gambling section of your account if it offers self-exclusion. Keep the confirmation. Withdraw any balance before closure.
What can I do if Rivalo does not pay out?
Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.
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Sources
Last checked October 24, 2026. We are not affiliated with the regulator. Licence status and terms can change at any time, so verify them before you play.