Bingostars review

Name: Bingostars review
Item: Bingostars
Rating: 7.5

Bingostars is an online casino operated by Solaya Group Limited under a licence from the Gambling Commission. This review is built from the licence register, the casino's own terms and its game and payment pages, and it tells you who can play there and what the bonus is really worth.

Review By the Gambling Hero editorial team · Checked October 25, 2026

Our verdict

Bingostars is a UK-only bingo and casino site run by Solaya Group Limited under a UK Gambling Commission licence. The terms say withdrawals should arrive within five working days, and the welcome offer pays its free spin winnings as cash without wagering.

We may earn a commission if you sign up through our links. It does not affect our ratings. How we are funded

Bingostars at a glance

Facts at a glance
Operator	Solaya Group Limited
Company seat	GI
Founded	Not disclosed
Licence(s)	UKGC 100050-R-341529-004 Register
Website	bingostars.co.uk
Minimum deposit	10 GBP
Withdrawal time	should be received within five working days (source: casino terms)
Payment methods	Apple Pay, Google Pay, Neteller, Skrill, Trustly
Game providers	Eyecon, G Games, Games Global, Hacksaw Gaming, Playtech, Pragmatic Play, Relax Gaming
Live casino	Yes
Crypto	Not disclosed
Currencies	GBP
Languages	en

Pros

UKGC licence held by Solaya Group Limited
Welcome free spins carry no wagering requirement
Deposit and net limits for day, week or month

Cons

Withdrawals can take up to five working days
Live chat only open 09:00 to 18:30
Welcome offer excluded for Neteller and Skrill deposits

Score breakdown

Criterion	Weight	Score	Based on
Licence and safety	30%	9.5	Strongest licence: tier 1 regulator
Fairness of terms	20%	5.5	Bonus wagering: none (free spin winnings paid as cash)
Payments and withdrawals	20%	5.0	Processing: should be received within five working days; 5 payment methods recorded
Games	10%	6.0	7 providers disclosed, live casino
Support	10%	9.0	live chat, email, contact form (live chat 09:00-18:30 (UK), 7 days a week; emails answered within 24 hours)
Player protection	10%	10.0	6 tools: deposit limit, loss limit, session limit, reality check, cooling-off, self-exclusion
Overall	100%	7.5	Method

Regulator and licence check

Bingostars is listed by the Gambling Commission under licence number 100050-R-341529-004, held by Solaya Group Limited. We found the entry in the official register. If the casino does not resolve a complaint: Use the operator's complaints process first. If unresolved, the operator must name an approved ADR provider; for remote gambling the approved list includes IBAS, eCOGRA, ADR Group, CEDR, Blexr and ProMediate (https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers). ADR is generally free for consumers.

This is one of the stricter licences: the regulator enforces player protection rules and offers an independent route for complaints.

Welcome offer in detail

40 free spins on Big Bass Bonanza after a £10 deposit and £10 slot stake

Wagering: none (free spin winnings paid as cash)
Minimum deposit: 10 GBP
Expiry: 48 hours after crediting
Eligible games: Big Bass Bonanza (spins worth £0.10 each); qualifying stake on slots only

18+ · T&Cs apply · Terms checked October 25, 2026

Before you accept, check an expiry of 48 hours after crediting.

How you get your money out

Accepted methods include Apple Pay, Google Pay, Neteller, Skrill, Trustly.

Withdrawal limits: minimum withdrawal 10 GBP (smaller amounts via support).

Electronic KYC check via TransUnion at registration; if it fails, the account is closed pending ID/address documents. Source-of-funds and source-of-wealth documents may be requested and accounts restricted (including withdrawals) until verification is complete.

Game selection

7 game providers are listed, among them Eyecon, G Games, Games Global, Hacksaw Gaming, Playtech, Pragmatic Play, Relax Gaming.

You will also find a live casino.

Restricted countries

We could not find a list of excluded countries in the terms; confirm availability with support before depositing.

Gambling laws differ by country; see online casino laws by country.

Support and account

Support is available via live chat, email, contact form (live chat 09:00-18:30 (UK), 7 days a week; emails answered within 24 hours).

Players can set deposit limit, loss limit, session limit, reality check, cooling-off, self-exclusion. More on staying in control.

Player experiences

Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.

No player experiences published yet.

Share your experience with Bingostars

FAQ

Does Bingostars accept cryptocurrency?

The casino does not clearly state whether it accepts cryptocurrency.

What is the minimum deposit at Bingostars?

The minimum deposit is 10 GBP. Some payment methods have higher minimums, and bonuses often require more.

How did you rate Bingostars?

Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.

Does Bingostars have a live casino?

Yes, there is a live casino section with dealer games.

Are the Bingostars bonus terms fair?

The offer comes with none (free spin winnings paid as cash) wagering. Use our wagering calculator to see what that means for you.

What can I do if Bingostars does not pay out?

Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.