Betsson
7.5/10- Min. depositn/a
- Withdrawalsn/a
Casumo review
Casumo under a licence from the Malta Gaming Authority is listed in our database with its operator, licence number and terms. Here is how it compares on the points that decide whether you get paid.
Our verdict
Casumo is run by Casumo Services Limited under a Malta Gaming Authority licence, with the UK site operated by Recro Limited under a UK Gambling Commission licence; reviews of the UK site report instant e-wallet payouts, card withdrawals within two days and bank transfers within five. The UK welcome offer is 50% up to £100 with 10x bonus wagering, a £5 maximum bet and seven days to complete it.
Source note: we could not read the terms on Casumo's own site (it blocks access from our location). The facts on this page come from published third-party reviews and the regulator's register, cross-checked where possible (sources below, checked October 25, 2026). Confirm bonus and payment terms on the casino's site before you deposit.
We may earn a commission if you sign up through our links. It does not affect our ratings. How we are funded
Casumo at a glance
| Operator | Casumo Services Limited |
|---|---|
| Company seat | Malta |
| Founded | 2012 |
| Licence(s) | MGA MGA/CRP/217/2012-05RegisterUKGC 061549-R-336718-003RegisterDGOJRegisterSGARegister |
| Website | casumo.com |
| Minimum deposit | 10 GBP (UK market) |
| Withdrawal time | e-wallets instant, cards up to 2 days, bank transfer up to 5 days (UK market) (source: casino terms) |
| Payment methods | Apple Pay, Bank Transfer (SEPA / SWIFT), Interac e-Transfer, Mastercard, MuchBetter, Neteller, PayPal, Paysafecard, Payz (formerly ecoPayz), Skrill, Swish, Trustly |
| Game providers | Big Time Gaming, ELK Studios, Evolution, Games Global, Hacksaw Gaming, IGT, Light & Wonder, NetEnt, Nolimit City, NOVOMATIC, Play'n GO, Playtech |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | EUR, GBP, SEK, CAD, NZD, USD |
| Languages | en, fi, sv |
Pros
- Live chat and email support available around the clock
- Low 10x wagering on the UK welcome bonus
- Login time, deposit, loss and wager limits available
Cons
- Daily win limit of £120,000 on total winnings
- Withdrawals under £10 carry a £3 fee in the UK
- Not every payment method is offered in every country
Where the score comes from
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator, 4 licences in total |
| Fairness of terms | 20% | 9.0 | Bonus wagering: 10x bonus |
| Payments and withdrawals | 20% | 9.5 | Processing: e-wallets instant, cards up to 2 days, bank transfer up to…; 13 payment methods recorded |
| Games | 10% | 7.5 | 19 providers disclosed, live casino |
| Support | 10% | 9.0 | email, phone, live chat (24/7) |
| Player protection | 10% | 10.0 | 6 tools: deposit limit, loss limit, wagering limit, session limit, cooling-off, self-exclusion |
| Overall | 100% | 9.2 | Method |
Is Casumo licensed and safe?
Casumo is listed by the Malta Gaming Authority under licence number MGA/CRP/217/2012-05, held by Casumo Services Limited. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first. If the operator's answer is unsatisfactory, refer the complaint to the MGA Player Support Unit (https://www.mga.org.mt/player-hub/lodge-a-complaint/) or to an alternative dispute resolution (ADR) entity. The MGA has published an ADR Directive for licensees.
Casumo is listed by the Gambling Commission under licence number 061549-R-336718-003, held by Recro Limited. We found the entry in the official register. If the casino does not resolve a complaint: Use the operator's complaints process first. If unresolved, the operator must name an approved ADR provider; for remote gambling the approved list includes IBAS, eCOGRA, ADR Group, CEDR, Blexr and ProMediate (https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers). ADR is generally free for consumers.
Casumo is listed by the Dirección General de Ordenación del Juego, held by CASUMO SPAIN, PLC. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator's customer service first. If you disagree with the answer or get none within one month, file a claim with the DGOJ (https://www.ordenacionjuego.es/participantes-juego/servicios/denuncias-reclamaciones) electronically via its sede electrónica with an electronic ID or digital certificate, or on…
Casumo is listed by the Spelinspektionen (Swedish Gambling Authority), held by Oddit Limited. We found the entry in the official register. If the casino does not resolve a complaint: Disputes over withdrawals or winnings: Allmänna reklamationsnämnden (ARN, National Board for Consumer Disputes), whose recommendations most companies follow. Misleading marketing or unfair terms: Konsumentverket. Rule breaches can be reported to Spelinspektionen, which does not resolve individual disputes (https://www.spelinspektionen.se/spelare/vart-ska-jag-anmala/).
A tier 1 licence means close supervision, technical standards for games and a formal complaints procedure.
Casumo bonus: what the terms say
50% up to £100 (UK)
- Wagering
- 10x bonus
- Minimum deposit
- 20 GBP
- Max bet
- 5 GBP
- Expiry
- 7 days
- Eligible games
- opt-in required; game and payment method restrictions apply
18+ · T&Cs apply · Terms checked October 25, 2026
With 10x wagering, every 100 of bonus money means 1,000 in bets before a withdrawal. On a slot with 96% RTP the expected cost of those bets is about 40, less than the bonus itself. Calculate your own case.
Other conditions to note: a maximum bet of 5 GBP while wagering, an expiry of 7 days.
How you get your money out
Accepted methods include Apple Pay, Bank Transfer (SEPA / SWIFT), Interac e-Transfer, Mastercard, MuchBetter, Neteller, PayPal, Paysafecard, Payz (formerly ecoPayz), Skrill, Swish, Trustly.
The casino states a processing time of e-wallets instant, cards up to 2 days, bank transfer up to 5 days (UK market). Add the time your payment provider needs, and expect an identity check before the first payout.
Withdrawal limits: minimum withdrawal 1 GBP (3 GBP fee below 10 GBP, UK market), per month 50,000 EUR / 50,000 USD.
Government-issued photo ID and a utility bill for address are requested by the KYC team; no fixed processing time is given (UK market, secondary source).
Games and providers
Games come from 19 providers, including Big Time Gaming, ELK Studios, Evolution, Games Global, Hacksaw Gaming, IGT, Light & Wonder, NetEnt, Nolimit City, NOVOMATIC.
The offer includes 4,500 games, a live casino, a sportsbook.
Restricted countries
Casumo excludes players from the following countries in its terms: United States.
Gambling laws differ by country; see online casino laws by country.
Support and account
Support is available via email, phone, live chat (24/7).
Mobile: iOS and Android app.
Responsible gambling tools in the account: deposit limit, loss limit, wagering limit, session limit, cooling-off, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with Casumo
Questions about Casumo
Are the Casumo bonus terms fair?
The offer comes with 10x bonus wagering, a maximum bet of 5 GBP. Use our wagering calculator to see what that means for you.
How long do withdrawals take at Casumo?
The casino states a processing time of e-wallets instant, cards up to 2 days, bank transfer up to 5 days (UK market). The payment provider can add its own time, and the first withdrawal usually requires an identity check.
How did you rate Casumo?
Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.
Which game providers does Casumo offer?
Among others: Big Time Gaming, ELK Studios, Evolution, Games Global, Hacksaw Gaming, IGT, Light & Wonder, NetEnt.
Does Casumo accept cryptocurrency?
The casino does not clearly state whether it accepts cryptocurrency.
What can I do if Casumo does not pay out?
Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.
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Sources
Data checked on October 25, 2026. This review is editorial information, not legal advice. The casino terms in force when you play are binding.