Admiral
8.5/10- Min. deposit5 EUR
- WithdrawalsOperator aims to process within…
Casineo review
Casineo under a licence from the Eidgenössische Spielbankenkommission (Swiss Federal Gaming Board) is listed in our database with its operator, licence number and terms. Here is how it compares on the points that decide whether you get paid.
Our verdict
Casineo is operated by Casinò Locarno SA under a Swiss Federal Gaming Board licence and accepts only players resident in Switzerland. Withdrawals are usually initiated within one working day and are paid only to a Swiss bank or PostFinance account in the player's name.
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Our verdict on Casineo
| Operator | Casinò Locarno SA |
|---|---|
| Company seat | Switzerland |
| Founded | Not disclosed |
| Licence(s) | ESBKRegister |
| Website | casineo.ch |
| Minimum deposit | 10 CHF |
| Withdrawal time | usually initiated within one working day; bank credit takes several further… (source: casino terms) |
| Payment methods | Apple Pay, Bank Transfer (SEPA / SWIFT), Mastercard, Paysafecard, Visa |
| Game providers | Games Global, Greentube, Hacksaw Gaming, Light & Wonder, Playson, Playtech, Pragmatic Play, Push Gaming, Wazdan |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | CHF |
| Languages | en |
Pros
- Licensed and supervised by the Swiss Federal Gaming Board
- TWINT and PostFinance supported for deposits
- Mandatory loss limit and time-outs from 15 minutes
Cons
- Withdrawals only to Swiss bank or PostFinance accounts
- Bonus wagering can reach 300x on some games
- Unverified accounts are capped at CHF 1,000 in deposits
How Casineo scores
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator |
| Fairness of terms | 20% | 6.5 | Bonus wagering: 30x bonus on slots (up to 300x on certain games) |
| Payments and withdrawals | 20% | 5.0 | Processing: usually initiated within one working day; bank credit…; 5 payment methods recorded |
| Games | 10% | 6.0 | 9 providers disclosed, live casino |
| Support | 10% | 8.0 | live chat, email (08:00-00:00 daily (chatbot outside these hours)) |
| Player protection | 10% | 8.0 | 4 tools: deposit limit, loss limit, cooling-off, self-exclusion |
| Overall | 100% | 7.3 | Method |
Regulator and licence check
Casineo is listed by the Eidgenössische Spielbankenkommission (Swiss Federal Gaming Board), held by Casino Locarno. We found the entry in the official register. If the casino does not resolve a complaint: The ESBK website has a complaints page for players (linked from its homepage); detailed procedure not verified.
Regulators in this group can fine or suspend operators, which gives players real leverage in a dispute.
Welcome offer in detail
100% first deposit bonus + free spins worth up to CHF 25 (deposits of CHF 80+)
- Wagering
- 30x bonus on slots (up to 300x on certain games)
- Minimum deposit
- 80 CHF for the free spins
- Max bet
- 10 CHF per game round
- Expiry
- 30 days
- Eligible games
- Slots 100%; blackjack, poker, baccarat, live casino, game shows 10%; jackpots, high-RTP slots (98%+) and roulette 0%
18+ · T&Cs apply · Terms checked October 25, 2026
With 30,300x wagering, every 100 of bonus money means 3,030,000 in bets before a withdrawal. On a slot with 96% RTP the expected cost of those bets is about 121,200, more than the bonus itself. Calculate your own case.
The terms also set a maximum bet of 10 CHF per game round while wagering, an expiry of 30 days.
Deposits and payouts at Casineo
The cashier lists Apple Pay, Bank Transfer (SEPA / SWIFT), Mastercard, Paysafecard, Visa.
Withdrawal limits: minimum withdrawal none.
Provisional account until an official ID copy (plus proof of address if not verified electronically via CRIF) is uploaded within 30 days; until then deposits are capped at CHF 1,000 and winnings cannot be paid out.
Game selection
Games come from 9 providers, including Games Global, Greentube, Hacksaw Gaming, Light & Wonder, Playson, Playtech, Pragmatic Play, Push Gaming, Wazdan.
The offer includes a live casino.
Restricted countries
We could not find a list of excluded countries in the terms; confirm availability with support before depositing.
Gambling laws differ by country; see online casino laws by country.
Customer support at Casineo
Support is available via live chat, email (08:00-00:00 daily (chatbot outside these hours)).
Mobile: mobile site.
Responsible gambling tools in the account: deposit limit, loss limit, cooling-off, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with Casineo
Questions about Casineo
What is the minimum deposit at Casineo?
The minimum deposit is 10 CHF. Some payment methods have higher minimums, and bonuses often require more.
What can I do if Casineo does not pay out?
Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.
Is Casineo available in my country?
According to its terms, Casineo does not accept players from several countries listed in its terms. Gambling laws differ by country, so check the legal status of online casinos where you live; our country pages explain it for each market.
Does Casineo have a live casino?
Yes, there is a live casino section with dealer games.
Is Casineo licensed?
Casineo is licensed by the Eidgenössische Spielbankenkommission (Swiss Federal Gaming Board). We checked the entry in the regulator's public register.
How did you rate Casineo?
Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.
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Sources
All information was verified on October 24, 2026 from the licence register and the casino terms. Terms change; the version on the casino site applies.