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Duelz review
Duelz under a licence from the Malta Gaming Authority is listed in our database with its operator, licence number and terms. Here is how it compares on the points that decide whether you get paid.
8.3/10
Bonus100% up to $100 + 200 free spins on Book of Dead
Our verdict
Duelz is operated by SuprPlay Limited under a Malta Gaming Authority licence, and its .com site accepts players only from a short list of permitted countries. Withdrawals are processed internally within up to 72 hours, while the welcome bonus carries 30x wagering on deposit plus bonus and a €5 maximum bet.
We may earn a commission if you sign up through our links. It does not affect our ratings. How we are funded
Short answer: is Duelz worth it?
| Operator | SuprPlay Limited |
|---|---|
| Company seat | MT |
| Founded | Not disclosed |
| Licence(s) | MGA MGA/B2C/325/2016RegisterUKGC 048695-R-327029-014RegisterSGARegister |
| Website | duelz.com/en |
| Minimum deposit | 10 EUR (Trustly); 20 EUR for cards and e-wallets |
| Withdrawal time | internal processing up to 72 hours; Trustly, cards, Skrill and Neteller… (source: casino terms) |
| Payment methods | Mastercard, Neteller, Paysafecard, Payz (formerly ecoPayz), Skrill, Trustly, Visa |
| Game providers | Not disclosed |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | EUR, CAD, NZD, USD, GBP, INR |
| Languages | en |
Pros
- Payment table lists no fees for deposits or withdrawals
- Weekly 5% cashback paid as real money without wagering
- Live chat support stated as available 24/7
Cons
- Welcome bonus wagering is 30x deposit plus bonus
- Self-exclusion requires contacting support, minimum six months
- Long restricted list including the UK, Sweden and Germany
Where the score comes from
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator, 3 licences in total |
| Fairness of terms | 20% | 6.5 | Bonus wagering: 30x deposit + bonus (welcome); 45x free-spin winnings, cashout cap 100 EUR on free-spin and no-deposit winnings unless stated otherwise |
| Payments and withdrawals | 20% | 9.0 | Processing: internal processing up to 72 hours; Trustly, cards, Skrill…; 7 payment methods recorded |
| Games | 10% | 5.5 | Providers not disclosed, live casino |
| Support | 10% | 9.0 | live chat, email (24/7) |
| Player protection | 10% | 9.0 | 5 tools: deposit limit, loss limit, session limit, reality check, self-exclusion |
| Overall | 100% | 8.3 | Method |
Is Duelz licensed and safe?
Duelz is listed by the Malta Gaming Authority under licence number MGA/B2C/325/2016, held by SuprPlay Ltd. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first. If the operator's answer is unsatisfactory, refer the complaint to the MGA Player Support Unit (https://www.mga.org.mt/player-hub/lodge-a-complaint/) or to an alternative dispute resolution (ADR) entity. The MGA has published an ADR Directive for licensees.
Duelz is listed by the Gambling Commission under licence number 048695-R-327029-014, held by SuprPlay Limited. We found the entry in the official register. If the casino does not resolve a complaint: Use the operator's complaints process first. If unresolved, the operator must name an approved ADR provider; for remote gambling the approved list includes IBAS, eCOGRA, ADR Group, CEDR, Blexr and ProMediate (https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers). ADR is generally free for consumers.
Duelz is listed by the Spelinspektionen (Swedish Gambling Authority), held by SuprPlay Limited. We found the entry in the official register. If the casino does not resolve a complaint: Disputes over withdrawals or winnings: Allmänna reklamationsnämnden (ARN, National Board for Consumer Disputes), whose recommendations most companies follow. Misleading marketing or unfair terms: Konsumentverket. Rule breaches can be reported to Spelinspektionen, which does not resolve individual disputes (https://www.spelinspektionen.se/spelare/vart-ska-jag-anmala/).
Regulators in this group can fine or suspend operators, which gives players real leverage in a dispute.
Duelz bonus: what the terms say
100% up to $100 + 200 free spins on Book of Dead
- Wagering
- 30x deposit + bonus (welcome); 45x free-spin winnings
- Minimum deposit
- 20 EUR
- Max bet
- 5 EUR
- Max cashout
- 100 EUR on free-spin and no-deposit winnings unless stated otherwise
- Expiry
- wagering within 30 days; free-spin winnings 7 days
- Eligible games
- slots 100%, other table games 40%, roulette/blackjack/live tables 5%; listed games excluded
18+ · T&Cs apply · Terms checked October 25, 2026
With 3,045x wagering, every 100 of bonus money means 304,500 in bets before a withdrawal. On a slot with 96% RTP the expected cost of those bets is about 12,180, more than the bonus itself. Calculate your own case.
The terms also set a maximum bet of 5 EUR while wagering, a cap of 100 EUR on free-spin and no-deposit winnings unless stated otherwise on winnings you can withdraw, an expiry of wagering within 30 days; free-spin winnings 7 days.
Deposits and payouts at Duelz
The cashier lists Mastercard, Neteller, Paysafecard, Payz (formerly ecoPayz), Skrill, Trustly, Visa.
The casino states a processing time of internal processing up to 72 hours; Trustly, cards, Skrill and Neteller…. Add the time your payment provider needs, and expect an identity check before the first payout.
Withdrawal limits: minimum withdrawal 20 EUR, per month 100,000 EUR.
Documents may be requested at any time to verify identity, card ownership and residence; additional checks (passport or ID, utility bill, card copies) apply to deposits over EUR 2,000, and withdrawals require a verified account.
Games and providers
The offer includes a live casino.
Restricted countries
The terms list these restricted countries: Afghanistan, Albania, Algeria, AS, Andorra, Angola, AQ, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, KY, Central African Republic, Chad, Chile, China, Colombia, Comoros, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Côte d'Ivoire, Croatia, Cuba, Curaçao, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, FO, Fiji, France, GF, PF, TF, Gabon, Gambia, Germany, Ghana, Greece, Greenland, Grenada, GP, GU, Guatemala, GG, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, MQ, Mauritania, Mauritius, YT, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, NC, Nicaragua, Niger, Nigeria, NF, North Macedonia, MP, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Portugal, Puerto Rico, Qatar, RE, Romania, Russia, Rwanda, BL, SH, Saint Kitts and Nevis, Saint Lucia, MF, PM, Saint Vincent and the Grenadines, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, SX, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Sudan, Spain, Sri Lanka, Sudan, Suriname, SJ, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, UM, VI, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, WF, EH, Yemen, Zambia, Zimbabwe, Alberta (Canada), Ontario (Canada).
Gambling laws differ by country; see online casino laws by country.
Customer support at Duelz
You can reach the team through live chat, email (24/7).
Responsible gambling tools in the account: deposit limit, loss limit, session limit, reality check, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with Duelz
Frequently asked questions
Which game providers does Duelz offer?
The casino does not publish a provider list.
Are the Duelz bonus terms fair?
The offer comes with 30x deposit + bonus (welcome); 45x free-spin winnings wagering, a maximum bet of 5 EUR and a cashout cap of 100 EUR on free-spin and no-deposit winnings unless stated otherwise. Use our wagering calculator to see what that means for you.
How long do withdrawals take at Duelz?
The casino states a processing time of internal processing up to 72 hours; Trustly, cards, Skrill and Neteller…. The payment provider can add its own time, and the first withdrawal usually requires an identity check.
Does Duelz have a live casino?
Yes, there is a live casino section with dealer games.
Who owns Duelz?
Duelz is operated by SuprPlay Limited. The operator is the legal entity your contract is with and the one named in the licence register.
What can I do if Duelz does not pay out?
Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.
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Sources
All information was verified on October 25, 2026 from the licence register and the casino terms. Terms change; the version on the casino site applies.