Betinia
7.8/10- Min. deposit10 EUR
- Withdrawalsn/a
Photo: MART PRODUCTION / Pexels
Lucky Casino review
Lucky Casino is an online casino operated by FPOOCL, S.A. under a licence from the Malta Gaming Authority. This review is built from the licence register, the casino's own terms and its game and payment pages, and it tells you who can play there and what the bonus is really worth.
Our verdict
Lucky Casino Spain is operated by FPOOCL, S.A. from Melilla under four DGOJ licences, including a general licence for other games, and is open only to residents of Spain. Withdrawals are blocked until the account is verified, and verified accounts start with default deposit limits of €600 per day, €1,500 per week and €3,000 per month.
We may earn a commission if you sign up through our links. It does not affect our ratings. How we are funded
Lucky Casino at a glance
| Operator | FPOOCL, S.A. |
|---|---|
| Company seat | ES |
| Founded | Not disclosed |
| Licence(s) | MGA MGA/CRP/628/2018RegisterAGCO / iGORegisterSGARegisterDGOJRegister |
| Website | luckycasino.es |
| Minimum deposit | Not disclosed |
| Withdrawal time | Not disclosed |
| Payment methods | Not disclosed |
| Game providers | Blueprint Gaming, Evolution, Games Global, Hacksaw Gaming, MERKUR GAMING, MGA Games, Nolimit City, Play'n GO, Playson, Playtech, Pragmatic Play, Quickspin |
| Live casino | Not disclosed |
| Crypto | Not disclosed |
| Currencies | EUR |
| Languages | es, en |
Pros
- Licensed by Spain's DGOJ with four listed licences
- Deposit, loss, bet and session limits available
- Support by chat, ticket and phone around the clock
Cons
- Only Spanish residents with DNI or NIE can register
- Withdrawal times and payment methods not stated
- Promotions require an account open at least 30 days
Where the score comes from
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator, 4 licences in total |
| Fairness of terms | 20% | 7.0 | No bonus terms recorded |
| Payments and withdrawals | 20% | 5.0 | Processing time not stated; 0 payment methods recorded |
| Games | 10% | 7.0 | 15 providers disclosed |
| Support | 10% | 9.0 | live chat, ticket, phone (24/7) |
| Player protection | 10% | 8.0 | 4 tools: deposit limit, loss limit, session limit, self-exclusion |
| Overall | 100% | 7.7 | Method |
Is Lucky Casino licensed and safe?
Lucky Casino is listed by the Malta Gaming Authority under licence number MGA/CRP/628/2018, held by Glitnor Services Limited. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first. If the operator's answer is unsatisfactory, refer the complaint to the MGA Player Support Unit (https://www.mga.org.mt/player-hub/lodge-a-complaint/) or to an alternative dispute resolution (ADR) entity. The MGA has published an ADR Directive for licensees.
Lucky Casino is listed by the Alcohol and Gaming Commission of Ontario / iGaming Ontario, held by LCKY Entertainment Limited. We found the entry in the official register. If the casino does not resolve a complaint: File a formal complaint with the operator first and note the reference number; the operator can take up to 90 days. If unresolved, or if the site appears to break the rules, complain to the AGCO (https://www.agco.ca/en/lottery-and-gaming/internet-gaming-complaints). Complaints about responsible…
Lucky Casino is listed by the Spelinspektionen (Swedish Gambling Authority), held by Glitnor Services Limited. We found the entry in the official register. If the casino does not resolve a complaint: Disputes over withdrawals or winnings: Allmänna reklamationsnämnden (ARN, National Board for Consumer Disputes), whose recommendations most companies follow. Misleading marketing or unfair terms: Konsumentverket. Rule breaches can be reported to Spelinspektionen, which does not resolve individual disputes (https://www.spelinspektionen.se/spelare/vart-ska-jag-anmala/).
Lucky Casino is listed by the Dirección General de Ordenación del Juego, held by FPOOCL,S.A.. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator's customer service first. If you disagree with the answer or get none within one month, file a claim with the DGOJ (https://www.ordenacionjuego.es/participantes-juego/servicios/denuncias-reclamaciones) electronically via its sede electrónica with an electronic ID or digital certificate, or on…
A tier 1 licence means close supervision, technical standards for games and a formal complaints procedure.
Payments and withdrawals
Identity checked electronically via the DGOJ player verification service; Spanish DNI or NIE required, 18+; up to 150 EUR may be deposited before documents are verified, and no winnings can be withdrawn until the account is verified.
Games and providers
The lobby combines titles from 15 studios such as Blueprint Gaming, Evolution, Games Global, Hacksaw Gaming, MERKUR GAMING, MGA Games, Nolimit City, Play'n GO, Playson, Playtech.
Country availability
We could not find a list of excluded countries in the terms; confirm availability with support before depositing.
Gambling laws differ by country; see online casino laws by country.
Customer support at Lucky Casino
You can reach the team through live chat, ticket, phone (24/7).
Responsible gambling tools in the account: deposit limit, loss limit, session limit, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with Lucky Casino
Questions about Lucky Casino
Is Lucky Casino available in my country?
According to its terms, Lucky Casino does not accept players from several countries listed in its terms. Gambling laws differ by country, so check the legal status of online casinos where you live; our country pages explain it for each market.
Who owns Lucky Casino?
Lucky Casino is operated by FPOOCL, S.A.. The operator is the legal entity your contract is with and the one named in the licence register.
What is the minimum deposit at Lucky Casino?
The casino does not publish a general minimum deposit; it depends on the payment method.
How did you rate Lucky Casino?
Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.
Is Lucky Casino licensed?
Lucky Casino is licensed by the Malta Gaming Authority (licence MGA/CRP/628/2018) and the Alcohol and Gaming Commission of Ontario / iGaming Ontario and the Spelinspektionen (Swedish Gambling Authority) and the Dirección General de Ordenación del Juego. We checked the entry in the regulator's public register.
What can I do if Lucky Casino does not pay out?
Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.
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Sources
Data checked on October 24, 2026. This review is editorial information, not legal advice. The casino terms in force when you play are binding.