Betsson
7.5/10- Min. depositn/a
- Withdrawalsn/a
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William Hill Casino review
Our William Hill Casino review starts where most players stop reading: at the licence, the withdrawal rules and the list of restricted countries. The games and the bonus follow after that.
Our verdict
William Hill serves non-UK customers through William Hill Global PLC under a Malta Gaming Authority licence, and UK customers through a Gambling Commission-licensed Gibraltar entity. Withdrawals require completed verification checks, while payout times sit in separate withdrawal terms that could not be read.
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Our verdict on William Hill Casino
| Operator | William Hill Global PLC |
|---|---|
| Company seat | MT |
| Founded | 1934 |
| Licence(s) | MGA MGA/CRP/121/2006-05RegisterUKGC 039225-R-319373-015RegisterDGOJRegisterADM 16044Register |
| Website | williamhill.com |
| Minimum deposit | Not disclosed |
| Withdrawal time | Not disclosed |
| Payment methods | Not disclosed |
| Game providers | Not disclosed |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | EUR |
| Languages | en |
Pros
- Licensed by the UK Gambling Commission and Malta Gaming Authority
- No fees charged by William Hill on deposits
- Deposit limits, time reminders, time-outs and self-exclusion
Cons
- Withdrawal times not stated in the terms read
- Extra checks once deposits reach €2,000 in 180 days
- Casino bonus terms are in separate documents not read
How William Hill Casino scores
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator, 4 licences in total |
| Fairness of terms | 20% | 7.0 | No bonus terms recorded |
| Payments and withdrawals | 20% | 5.0 | Processing time not stated; 0 payment methods recorded |
| Games | 10% | 5.5 | Providers not disclosed, live casino |
| Support | 10% | 8.0 | live chat, email, help centre |
| Player protection | 10% | 8.0 | 4 tools: deposit limit, reality check, cooling-off, self-exclusion |
| Overall | 100% | 7.4 | Method |
Is William Hill Casino licensed and safe?
William Hill Casino is listed by the Malta Gaming Authority under licence number MGA/CRP/121/2006-05, held by William Hill Global PLC. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first. If the operator's answer is unsatisfactory, refer the complaint to the MGA Player Support Unit (https://www.mga.org.mt/player-hub/lodge-a-complaint/) or to an alternative dispute resolution (ADR) entity. The MGA has published an ADR Directive for licensees.
William Hill Casino is listed by the Gambling Commission under licence number 039225-R-319373-015, held by WHG (International) Limited. We found the entry in the official register. If the casino does not resolve a complaint: Use the operator's complaints process first. If unresolved, the operator must name an approved ADR provider; for remote gambling the approved list includes IBAS, eCOGRA, ADR Group, CEDR, Blexr and ProMediate (https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers). ADR is generally free for consumers.
William Hill Casino is listed by the Dirección General de Ordenación del Juego, held by WHG Ceuta, S.A.. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator's customer service first. If you disagree with the answer or get none within one month, file a claim with the DGOJ (https://www.ordenacionjuego.es/participantes-juego/servicios/denuncias-reclamaciones) electronically via its sede electrónica with an electronic ID or digital certificate, or on…
William Hill Casino is listed by the Agenzia delle Dogane e dei Monopoli under licence number 16044, held by William Hill Malta Plc. We found the entry in the official register.
This is one of the stricter licences: the regulator enforces player protection rules and offers an independent route for complaints.
Payments and withdrawals
18+; certified ID, proof of address, passport, bank statements or a photo holding ID may be requested; additional checks when deposits reach €2,000 on a rolling 180-day basis; withdrawals require completed verification checks.
What you can play at William Hill Casino
You will also find a live casino, a sportsbook.
Where William Hill Casino accepts players
The terms list these restricted countries: Afghanistan, Australia, Myanmar, Côte d'Ivoire, Cuba, Democratic Republic of the Congo, Iran, Iraq, Liberia, Libya, North Korea, Sudan, Syria, United States, Zimbabwe.
Gambling laws differ by country; see online casino laws by country.
Support and account
You can reach the team through live chat, email, help centre.
Mobile: iOS and Android app.
Players can set deposit limit, reality check, cooling-off, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with William Hill Casino
FAQ
How do I close my William Hill Casino account?
Contact customer support in writing and ask for permanent closure, or use the responsible gambling section of your account if it offers self-exclusion. Keep the confirmation. Withdraw any balance before closure.
Is William Hill Casino available in my country?
According to its terms, William Hill Casino does not accept players from Afghanistan, Australia, Myanmar, Côte d'Ivoire, Cuba, Democratic Republic of the Congo and other countries. Gambling laws differ by country, so check the legal status of online casinos where you live; our country pages explain it for each market.
Does William Hill Casino accept cryptocurrency?
The casino does not clearly state whether it accepts cryptocurrency.
What is the minimum deposit at William Hill Casino?
The casino does not publish a general minimum deposit; it depends on the payment method.
Does William Hill Casino have a live casino?
Yes, there is a live casino section with dealer games.
How long do withdrawals take at William Hill Casino?
The casino does not state a clear processing time. Ask support in writing before you deposit.
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Sources
Gambling Hero is an independent information site and not a casino. Facts were checked on October 24, 2026; operators change terms without notice, so check the casino terms before you deposit.