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Videoslots review

Name: Videoslots review
Item: Videoslots
Rating: 7.5

Videoslots is an online casino operated by Videoslots Limited under a licence from the Malta Gaming Authority. This review is built from the licence register, the casino's own terms and its game and payment pages, and it tells you who can play there and what the bonus is really worth.

Review By the Gambling Hero editorial team · Checked October 24, 2026

Our verdict

Videoslots Limited holds licences from the Malta Gaming Authority, the UK Gambling Commission, Sweden's Spelinspektionen and the AGCO in Ontario, and its MGA terms state withdrawals are processed within 48 hours. The welcome bonus requires wagering 35 times the initial deposit to release the full amount in ten tranches.

We may earn a commission if you sign up through our links. It does not affect our ratings. How we are funded

Short answer: is Videoslots worth it?

Key data
Operator	Videoslots Limited
Company seat	Malta
Founded	Not disclosed
Licence(s)	MGA MGA/CRP/258/2014-02 Register UKGC 039380-R-319311-036 Register AGCO / iGO Register DGOJ Register SGA Register DGA Register AGLC / AiGC Register
Website	videoslots.com
Minimum deposit	10 EUR
Withdrawal time	within 48 hours (not guaranteed); progressive jackpots of 50,000 EUR or more… (source: casino terms)
Payment methods	Not disclosed
Game providers	Apollo Games, RubyPlay, Williams Interactive
Live casino	Yes
Crypto	Not disclosed
Currencies	CAD, DKK, EUR, GBP, JPY, NZD, SEK, USD
Languages	Not disclosed

Pros

Withdrawals processed within 48 hours under the MGA terms
Free spins from the welcome offer carry no wagering
Wide set of limits, reality check and self-exclusion tools

Cons

Minimum withdrawal of 20 EUR, smaller amounts incur a 3.95% fee
Long list of restricted countries including the US and France
Bonus bets capped at 20 EUR while wagering

Score breakdown

Criterion	Weight	Score	Based on
Licence and safety	30%	9.5	Strongest licence: tier 1 regulator, 7 licences in total
Fairness of terms	20%	6.5	Bonus wagering: 35x initial deposit for the full bonus, released in 10 tranches; free spins wager-free
Payments and withdrawals	20%	4.0	Processing: within 48 hours (not guaranteed); progressive jackpots of…; 0 payment methods recorded
Games	10%	6.0	3 providers disclosed, live casino
Support	10%	9.0	live chat, email, phone (24/7)
Player protection	10%	10.0	7 tools: deposit limit, loss limit, wager limit, session limit, reality check, cooling-off, self-exclusion
Overall	100%	7.5	Method

Regulator and licence check

Videoslots is listed by the Malta Gaming Authority under licence number MGA/CRP/258/2014-02, held by Videoslots Sports Ltd. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first. If the operator's answer is unsatisfactory, refer the complaint to the MGA Player Support Unit (https://www.mga.org.mt/player-hub/lodge-a-complaint/) or to an alternative dispute resolution (ADR) entity. The MGA has published an ADR Directive for licensees.

Videoslots is listed by the Gambling Commission under licence number 039380-R-319311-036, held by Videoslots Limited. We found the entry in the official register. If the casino does not resolve a complaint: Use the operator's complaints process first. If unresolved, the operator must name an approved ADR provider; for remote gambling the approved list includes IBAS, eCOGRA, ADR Group, CEDR, Blexr and ProMediate (https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers). ADR is generally free for consumers.

Videoslots is listed by the Alcohol and Gaming Commission of Ontario / iGaming Ontario, held by Videoslots Ltd.. We found the entry in the official register. If the casino does not resolve a complaint: File a formal complaint with the operator first and note the reference number; the operator can take up to 90 days. If unresolved, or if the site appears to break the rules, complain to the AGCO (https://www.agco.ca/en/lottery-and-gaming/internet-gaming-complaints). Complaints about responsible…

Videoslots is listed by the Dirección General de Ordenación del Juego, held by VIDEOSLOTS CASINO, PLC. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator's customer service first. If you disagree with the answer or get none within one month, file a claim with the DGOJ (https://www.ordenacionjuego.es/participantes-juego/servicios/denuncias-reclamaciones) electronically via its sede electrónica with an electronic ID or digital certificate, or on…

Videoslots is listed by the Spelinspektionen (Swedish Gambling Authority), held by Videoslots Ltd. We found the entry in the official register. If the casino does not resolve a complaint: Disputes over withdrawals or winnings: Allmänna reklamationsnämnden (ARN, National Board for Consumer Disputes), whose recommendations most companies follow. Misleading marketing or unfair terms: Konsumentverket. Rule breaches can be reported to Spelinspektionen, which does not resolve individual disputes (https://www.spelinspektionen.se/spelare/vart-ska-jag-anmala/).

Videoslots is listed by the Spillemyndigheden (Danish Gambling Authority), held by Blueberry (Denmark) Limited. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first (it must say when to expect a decision if not resolved within 14 days). Next, Mæglingsteamet for Forbrugerklager (consumer complaints mediation team), then Forbrugerklagenævnet (Consumer Complaints Board), which makes a legal decision, or the courts.…

Videoslots is listed by the Alberta Gaming, Liquor and Cannabis / Alberta iGaming Corporation, held by Blueberry (Alberta) Ltd.. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first through its formal complaints process; a decision can take up to 90 days. If unresolved, or if the matter concerns responsible gambling, advertising or possible illegal activity, file a complaint with AGLC iGaming Compliance (https://aglc.ca/igaming/disputes).…

A tier 1 licence means close supervision, technical standards for games and a formal complaints procedure.

Welcome offer in detail

Up to 100% deposit match + free spins

Wagering: 35x initial deposit for the full bonus, released in 10 tranches; free spins wager-free
Minimum deposit: 10 EUR
Max bet: 50% of bonus amount or 20 EUR, whichever is lower
Expiry: 60 days use period; free spins: activate within 7 days, use within 24 hours
Eligible games: Roulette, blackjack and video poker contribute 10%; progressive jackpots excluded

18+ · T&Cs apply · Terms checked October 25, 2026

With 3,510x wagering, every 100 of bonus money means 351,000 in bets before a withdrawal. On a slot with 96% RTP the expected cost of those bets is about 14,040, more than the bonus itself. Calculate your own case.

The terms also set a maximum bet of 50% of bonus amount or 20 EUR, whichever is lower while wagering, an expiry of 60 days use period; free spins: activate within 7 days, use within 24 hours.

How you get your money out

The casino states a processing time of within 48 hours (not guaranteed); progressive jackpots of 50,000 EUR or more…. Add the time your payment provider needs, and expect an identity check before the first payout.

Withdrawal limits: minimum withdrawal 20 EUR.

Identity must be verified; passport, driving licence or other documents requested if electronic verification fails; enhanced due diligence including source of funds/wealth once accumulated transactions exceed 2,000 EUR.

Game selection

3 game providers are listed, among them Apollo Games, RubyPlay, Williams Interactive.

You will also find 9,000 games, a live casino, a sportsbook.

Country availability

The terms list these restricted countries: United Arab Emirates, Afghanistan, Angola, Argentina, AS, Australia, Bosnia and Herzegovina, Bangladesh, Belgium, Bulgaria, Bahrain, Bahamas, Botswana, Democratic Republic of the Congo, Switzerland, Côte d'Ivoire, Cuba, Cyprus, Czechia, Algeria, Estonia, Egypt, Eritrea, Spain, Ethiopia, Fiji, France, Ghana, Greece, GU, Guyana, Hong Kong, Haiti, Israel, Iraq, Iran, Jordan, Kenya, Kyrgyzstan, North Korea, Kuwait, Kazakhstan, Laos, Lebanon, Sri Lanka, Liberia, Lithuania, Latvia, Libya, Myanmar, MP, Mozambique, Nigeria, Netherlands, Panama, Papua New Guinea, Pakistan, Poland, Puerto Rico, Palestine, Portugal, Qatar, RE, Romania, Rwanda, Saudi Arabia, Sudan, Singapore, Slovakia, Senegal, Somalia, Syria, Tunisia, Turkey, Trinidad and Tobago, Tanzania, Ukraine, Uganda, UM, United States, Vatican City, Venezuela, VI, Vietnam, Vanuatu, Samoa, Yemen, Zimbabwe.

Gambling laws differ by country; see online casino laws by country.

Customer support at Videoslots

Contact options: live chat, email, phone (24/7).

Mobile: mobile site.

Players can set deposit limit, loss limit, wager limit, session limit, reality check, cooling-off, self-exclusion. More on staying in control.

Player experiences

Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.

No player experiences published yet.

Share your experience with Videoslots

Questions about Videoslots

Does Videoslots have a live casino?

Yes, there is a live casino section with dealer games.

Is Videoslots available in my country?

According to its terms, Videoslots does not accept players from United Arab Emirates, Afghanistan, Angola, Argentina, AS, Australia and other countries. Gambling laws differ by country, so check the legal status of online casinos where you live; our country pages explain it for each market.

What is the minimum deposit at Videoslots?

The minimum deposit is 10 EUR. Some payment methods have higher minimums, and bonuses often require more.

Who owns Videoslots?

Videoslots is operated by Videoslots Limited. The operator is the legal entity your contract is with and the one named in the licence register.

How did you rate Videoslots?

Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.

Which game providers does Videoslots offer?

Among others: Apollo Games, RubyPlay, Williams Interactive.