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What the Spillemyndigheden (Danish Gambling Authority) licence means for players, how to check it in the official register, and every casino in our database that holds it.
Short answer
Spillemyndigheden is the Danish Gambling Authority. It licenses and supervises gambling in Denmark, including online casinos and betting, and it publishes an overview of the operators that hold a Danish licence.
Denmark runs a national self-exclusion register called ROFUS. A player who registers is excluded from all licensed gambling providers. The authority also points players to StopSpillet for help with gambling problems. Complaints follow the general Danish consumer system rather than a gambling-specific ombudsman. A player first complains to the operator, which must explain when a decision will come if the case is not settled within fourteen days. Next comes a mediation team for consumer complaints, which helps both sides find a solution. If mediation fails, the Consumer Complaints Board can make a legal decision, and the courts remain available. Spillemyndigheden says it cannot settle individual disputes, but it wants to hear about problems and may ask operators to change their practices. Complaints about gambling advertising go to the Consumer Ombudsman.
| Regulator | Spillemyndigheden (Danish Gambling Authority) |
|---|---|
| Jurisdiction | DK |
| Type | national |
| Established | Not disclosed |
| Public register | Open the register |
| How to check a licence | Look the operator up in the 'Spiludbydere med tilladelse' overview, which shows which providers hold a licence to offer games in Denmark. Slot-machine licence holders and game suppliers are listed separately. |
| Complaints / ADR | Complain to the operator first (it must say when to expect a decision if not resolved within 14 days). Next, Mæglingsteamet for Forbrugerklager (consumer complaints mediation team), then Forbrugerklagenævnet (Consumer Complaints Board), which makes a legal decision, or the courts. Spillemyndigheden is not a complaints body but wants to hear about problems (https://spillemyndigheden.dk/borgere-og-spillere/saadan-klager-du). |
| Player protection | Denmark has a national self-exclusion register, ROFUS (rofus.nu), and the StopSpillet help service. Advertising complaints go to the Consumer Ombudsman (Forbrugerombudsmanden). Disputes are decided by the general consumer complaints system. |
Not sure whether a licence is real? Use the licence checker or read how to check a casino licence.