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bwin review
bwin is an online casino operated by ElectraWorks Limited under a licence from the Dirección General de Ordenación del Juego. This review is built from the licence register, the casino's own terms and its game and payment pages, and it tells you who can play there and what the bonus is really worth.
Our verdict
Outside markets with their own terms, bwin is operated by ElectraWorks Limited under a Gibraltar licence, with withdrawals subject to up to two business days of internal processing. The casino welcome bonus requires a €10 minimum deposit and 35x wagering on deposit plus bonus within 30 days.
We may earn a commission if you sign up through our links. It does not affect our ratings. How we are funded
bwin at a glance
| Operator | ElectraWorks Limited |
|---|---|
| Company seat | Gibraltar |
| Founded | 1997 |
| Licence(s) | DGOJRegisterADM 16013RegisterDGARegisterSRIJ 006RegisterHGC HGC-000015-LHRegisterBGCRegisterColjuegos Contrato 2229Register |
| Website | bwin.com |
| Minimum deposit | Not disclosed |
| Withdrawal time | up to 2 business days internal processing (source: casino terms) |
| Payment methods | Not disclosed |
| Game providers | Not disclosed |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | Not disclosed |
| Languages | en, de, es, fr, pl, hu, bg |
Pros
- Site available in seven languages
- Internal withdrawal processing of up to two business days
- Deposit limits, cool-off periods and self-exclusion offered
Cons
- 35x wagering on deposit plus bonus
- Welcome bonus wagering counts on slots only
- Inactive account fees after 365 days without activity
How bwin scores
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator, 7 licences in total |
| Fairness of terms | 20% | 6.5 | Bonus wagering: 35x deposit + bonus |
| Payments and withdrawals | 20% | 7.0 | Processing: up to 2 business days internal processing; 0 payment methods recorded |
| Games | 10% | 5.5 | Providers not disclosed, live casino |
| Support | 10% | 5.0 | help & contact page |
| Player protection | 10% | 6.5 | 3 tools: deposit limit, cooling-off, self-exclusion |
| Overall | 100% | 7.3 | Method |
Is bwin licensed and safe?
bwin is listed by the Dirección General de Ordenación del Juego, held by ELECTRAWORKS CEUTA, SA. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator's customer service first. If you disagree with the answer or get none within one month, file a claim with the DGOJ (https://www.ordenacionjuego.es/participantes-juego/servicios/denuncias-reclamaciones) electronically via its sede electrónica with an electronic ID or digital certificate, or on…
bwin is listed by the Agenzia delle Dogane e dei Monopoli under licence number 16013, held by Eurobet Italia S.r.l. Unipersonale. We found the entry in the official register.
bwin is listed by the Spillemyndigheden (Danish Gambling Authority), held by ElectraWorks Limited (Bwin). We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first (it must say when to expect a decision if not resolved within 14 days). Next, Mæglingsteamet for Forbrugerklager (consumer complaints mediation team), then Forbrugerklagenævnet (Consumer Complaints Board), which makes a legal decision, or the courts.…
bwin is listed by the Serviço de Regulação e Inspeção de Jogos (Turismo de Portugal) under licence number 006, held by GOBET-ENTRETENIMENTO, S.A.. We found the entry in the official register. If the casino does not resolve a complaint: No dedicated ADR body was verified. SRIJ contact: info.srij@turismodeportugal.pt, phone 211 140 200, Rua Ivone Silva, Lote 6, 1050-124 Lisboa.
bwin is listed by the Hellenic Gaming Commission under licence number HGC-000015-LH, held by bwin.gr Ltd. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator through its 24/7 complaints system (reportedly within 48 hours of the event); the operator must respond within ten days. If unsatisfied, ask the HGC to re-examine the case within ten days of the operator's answer (Online…
bwin is listed by the Belgian Gaming Commission (Kansspelcommissie / Commission des jeux de hasard), held by SA/NV Infiniti Casino Oostende. We found the entry in the official register. If the casino does not resolve a complaint: Licensees must provide a free, permanently available complaints procedure on their website, and the Gaming Commission must be able to see complaints players register. No separate player ADR body was verified; general contact: https://www.gamingcommission.be/en/contact-1.
bwin is listed by the Coljuegos (Empresa Industrial y Comercial del Estado Administradora del Monopolio Rentístico de los Juegos de Suerte y Azar) under licence number Contrato 2229, held by Bwin Latam S.A.S.. We found the entry in the official register. If the casino does not resolve a complaint: Coljuegos PQRSD system (petitions, complaints, claims): https://azdigital.coljuegos.gov.co/PQRSD/Publica/ ; free national line 01 8000 18 28 88; contactenos@coljuegos.gov.co. Illegal games can be reported at denunciealilegal@coljuegos.gov.co or 01 8000 18 04 17.
A tier 1 licence means close supervision, technical standards for games and a formal complaints procedure.
bwin bonus: what the terms say
Casino Welcome Bonus (slots)
- Wagering
- 35x deposit + bonus
- Minimum deposit
- 10 EUR
- Expiry
- Wagering within 30 days
- Eligible games
- Slots only
18+ · T&Cs apply · Terms checked October 25, 2026
Wagering of 35x turns 100 of bonus into 3,500 of required turnover. At an average return of 96% that turnover costs around 140 on average, more than the value of the bonus. Calculate your own case.
The terms also set an expiry of Wagering within 30 days.
Payments and withdrawals
Processing takes up to 2 business days internal processing by the casino's own statement. The first withdrawal often takes longer because of verification.
18+ (or higher local age); account name must match legal name and payment method; ID and address proof (passport/ID card, card, utility bill or bank statement) can be requested at any time; transactions may be voided and balance withheld if verification is not completed; one account per person.
Game selection
The offer includes a live casino, a sportsbook.
Restricted countries
According to its terms, bwin does not accept players from: United States, Poland.
Gambling laws differ by country; see online casino laws by country.
Customer support at bwin
Contact options: help & contact page.
Mobile: iOS and Android app.
Players can set deposit limit, cooling-off, self-exclusion. More on staying in control.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with bwin
Frequently asked questions
Is bwin available in my country?
According to its terms, bwin does not accept players from United States, Poland. Gambling laws differ by country, so check the legal status of online casinos where you live; our country pages explain it for each market.
Who owns bwin?
bwin is operated by ElectraWorks Limited. The operator is the legal entity your contract is with and the one named in the licence register.
Is bwin licensed?
bwin is licensed by the Dirección General de Ordenación del Juego and the Agenzia delle Dogane e dei Monopoli (licence 16013) and the Spillemyndigheden (Danish Gambling Authority) and the Serviço de Regulação e Inspeção de Jogos (Turismo de Portugal) (licence 006) and the Hellenic Gaming Commission (licence HGC-000015-LH) and the Belgian Gaming Commission (Kansspelcommissie / Commission des jeux de hasard) and the Coljuegos (Empresa Industrial y Comercial del Estado Administradora del Monopolio Rentístico de los Juegos de Suerte y Azar) (licence Contrato 2229). We checked the entry in the regulator's public register.
How did you rate bwin?
Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.
How do I close my bwin account?
Contact customer support in writing and ask for permanent closure, or use the responsible gambling section of your account if it offers self-exclusion. Keep the confirmation. Withdraw any balance before closure.
Does bwin have a live casino?
Yes, there is a live casino section with dealer games.
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Sources
Data checked on October 24, 2026. This review is editorial information, not legal advice. The casino terms in force when you play are binding.