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Betano review
This page collects everything we verified about Betano: the licence entry, payment and withdrawal terms, game providers and the bonus with all its conditions.
Our verdict
Betano's Belgian site is run by Casinos Austria International Belgium NV under Belgian Gaming Commission licences A+ 20000 and F+ 116777. Withdrawals are paid by bank transfer, but processing times, limits and bonus terms were not stated on the pages read.
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Betano at a glance
| Operator | Casinos Austria International Belgium NV |
|---|---|
| Company seat | Belgium |
| Founded | Not disclosed |
| Licence(s) | MGA MGA/CRP/152/2007RegisterAGCO / iGORegisterSRIJ 017RegisterDGARegisterMF ČRRegisterBGCRegisterColjuegos Contrato 2104RegisterAGLC / AiGCRegisterIPLyCRegisterONJNRegisterMINCETUR / DGJCMT |
| Website | betano.be |
| Minimum deposit | Not disclosed |
| Withdrawal time | Not disclosed |
| Payment methods | Apple Pay, Bancontact, Bank Transfer (SEPA / SWIFT), Mastercard, Neteller, PayPal, Skrill, Visa |
| Game providers | Evolution, Play'n GO, Pragmatic Play |
| Live casino | Yes |
| Crypto | Not disclosed |
| Currencies | Not disclosed |
| Languages | en, fr, nl |
Pros
- Belgian Gaming Commission licences for casino and sportsbook
- Bancontact, Payconiq, Apple Pay and major e-wallets accepted
- Live chat and email support available around the clock
Cons
- Withdrawal times and limits not stated on pages read
- Terms and conditions page could not be read
- Global site is only a market selector
Score breakdown
| Criterion | Weight | Score | Based on |
|---|---|---|---|
| Licence and safety | 30% | 9.5 | Strongest licence: tier 1 regulator, 11 licences in total |
| Fairness of terms | 20% | 7.0 | No bonus terms recorded |
| Payments and withdrawals | 20% | 5.5 | Processing time not stated; 8 payment methods recorded |
| Games | 10% | 6.0 | 3 providers disclosed, live casino |
| Support | 10% | 9.0 | live chat, email, help centre (24/7) |
| Player protection | 10% | 3.0 | No tools found in the pages we read |
| Overall | 100% | 7.1 | Method |
Regulator and licence check
Betano is listed by the Malta Gaming Authority under licence number MGA/CRP/152/2007, held by Kaizen Gaming International Limited. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first. If the operator's answer is unsatisfactory, refer the complaint to the MGA Player Support Unit (https://www.mga.org.mt/player-hub/lodge-a-complaint/) or to an alternative dispute resolution (ADR) entity. The MGA has published an ADR Directive for licensees.
Betano is listed by the Alcohol and Gaming Commission of Ontario / iGaming Ontario, held by Kaizen Gaming Canada Inc.. We found the entry in the official register. If the casino does not resolve a complaint: File a formal complaint with the operator first and note the reference number; the operator can take up to 90 days. If unresolved, or if the site appears to break the rules, complain to the AGCO (https://www.agco.ca/en/lottery-and-gaming/internet-gaming-complaints). Complaints about responsible…
Betano is listed by the Serviço de Regulação e Inspeção de Jogos (Turismo de Portugal) under licence number 017, held by KAIZEN GAMING INTERNATIONAL LIMITED. We found the entry in the official register. If the casino does not resolve a complaint: No dedicated ADR body was verified. SRIJ contact: info.srij@turismodeportugal.pt, phone 211 140 200, Rua Ivone Silva, Lote 6, 1050-124 Lisboa.
Betano is listed by the Spillemyndigheden (Danish Gambling Authority), held by Insipia Limited. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first (it must say when to expect a decision if not resolved within 14 days). Next, Mæglingsteamet for Forbrugerklager (consumer complaints mediation team), then Forbrugerklagenævnet (Consumer Complaints Board), which makes a legal decision, or the courts.…
Betano is listed by the Ministry of Finance of the Czech Republic (gambling regulation), held by KAIZEN GAMING CZ LIMITED. We found the entry in the official register.
Betano is listed by the Belgian Gaming Commission (Kansspelcommissie / Commission des jeux de hasard), held by SA/NV CASINOS AUSTRIA INTERNATIONAL BELGIUM. We found the entry in the official register. If the casino does not resolve a complaint: Licensees must provide a free, permanently available complaints procedure on their website, and the Gaming Commission must be able to see complaints players register. No separate player ADR body was verified; general contact: https://www.gamingcommission.be/en/contact-1.
Betano is listed by the Coljuegos (Empresa Industrial y Comercial del Estado Administradora del Monopolio Rentístico de los Juegos de Suerte y Azar) under licence number Contrato 2104, held by Kaizen Gaming Colombia S.A.S. We found the entry in the official register. If the casino does not resolve a complaint: Coljuegos PQRSD system (petitions, complaints, claims): https://azdigital.coljuegos.gov.co/PQRSD/Publica/ ; free national line 01 8000 18 28 88; contactenos@coljuegos.gov.co. Illegal games can be reported at denunciealilegal@coljuegos.gov.co or 01 8000 18 04 17.
Betano is listed by the Alberta Gaming, Liquor and Cannabis / Alberta iGaming Corporation, held by Kaizen Gaming Canada Inc.. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first through its formal complaints process; a decision can take up to 90 days. If unresolved, or if the matter concerns responsible gambling, advertising or possible illegal activity, file a complaint with AGLC iGaming Compliance (https://aglc.ca/igaming/disputes).…
Betano is listed by the Instituto Provincial de Lotería y Casinos de la Provincia de Buenos Aires. We found the entry in the official register.
Betano is listed by the Oficiul Național pentru Jocuri de Noroc. If the casino does not resolve a complaint: Contact the operator first; then ONJN or a consumer organisation such as InfoCons (phone 021 9615). No dedicated gambling ADR body verified.
Betano is listed by the Ministerio de Comercio Exterior y Turismo – Dirección General de Juegos de Casino y Máquinas Tragamonedas.
This is one of the stricter licences: the regulator enforces player protection rules and offers an independent route for complaints.
How you get your money out
The cashier lists Apple Pay, Bancontact, Bank Transfer (SEPA / SWIFT), Mastercard, Neteller, PayPal, Skrill, Visa.
What you can play at Betano
3 game providers are listed, among them Evolution, Play'n GO, Pragmatic Play.
The offer includes a live casino, a sportsbook.
Restricted countries
The terms we read do not publish a list of restricted countries. Ask support before you register if you live outside its main markets.
Gambling laws differ by country; see online casino laws by country.
Support and account
Support is available via live chat, email, help centre (24/7).
Mobile: iOS and Android app.
Player experiences
Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.
No player experiences published yet.
Share your experience with Betano
FAQ
Does Betano accept cryptocurrency?
The casino does not clearly state whether it accepts cryptocurrency.
Is Betano licensed?
Betano is licensed by the Malta Gaming Authority (licence MGA/CRP/152/2007) and the Alcohol and Gaming Commission of Ontario / iGaming Ontario and the Serviço de Regulação e Inspeção de Jogos (Turismo de Portugal) (licence 017) and the Spillemyndigheden (Danish Gambling Authority) and the Ministry of Finance of the Czech Republic (gambling regulation) and the Belgian Gaming Commission (Kansspelcommissie / Commission des jeux de hasard) and the Coljuegos (Empresa Industrial y Comercial del Estado Administradora del Monopolio Rentístico de los Juegos de Suerte y Azar) (licence Contrato 2104) and the Alberta Gaming, Liquor and Cannabis / Alberta iGaming Corporation and the Instituto Provincial de Lotería y Casinos de la Provincia de Buenos Aires and the Oficiul Național pentru Jocuri de Noroc and the Ministerio de Comercio Exterior y Turismo – Dirección General de Juegos de Casino y Máquinas Tragamonedas. We checked the entry in the regulator's public register.
Who owns Betano?
Betano is operated by Casinos Austria International Belgium NV. The operator is the legal entity your contract is with and the one named in the licence register.
Which game providers does Betano offer?
Among others: Evolution, Play'n GO, Pragmatic Play.
How long do withdrawals take at Betano?
The casino does not state a clear processing time. Ask support in writing before you deposit.
What is the minimum deposit at Betano?
The casino does not publish a general minimum deposit; it depends on the payment method.
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Sources
Gambling Hero is an independent information site and not a casino. Facts were checked on October 24, 2026; operators change terms without notice, so check the casino terms before you deposit.