Caesars Palace Online Casino review

Name: Caesars Palace Online Casino review
Item: Caesars Palace Online Casino
Rating: 8.6

Caesars Palace Online Casino is an online casino operated by American Wagering, Inc. under a licence from the Alcohol and Gaming Commission of Ontario / iGaming Ontario. This review is built from the licence register, the casino's own terms and its game and payment pages, and it tells you who can play there and what the bonus is really worth.

Review By the Gambling Hero editorial team · Checked October 24, 2026

Our verdict

Caesars Palace Online Casino in Ontario is operated by American Wagering, Inc. under an AGCO registration as agent for iGaming Ontario, with up to 72 hours of internal withdrawal processing. The welcome offer adds a $20 no-deposit bonus and a 100% match up to $1,000 with 15x deposit wagering on select slots within 7 days.

Homepage of Caesars Palace Online Casino — Screenshot of the Caesars Palace Online Casino homepage, taken October 2026

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Caesars Palace Online Casino at a glance

What we verified
Operator	American Wagering, Inc.
Company seat	US
Founded	Not disclosed
Licence(s)	AGCO / iGO Register MGCB Register PGCB Register AGLC / AiGC Register NJ DGE Register WV Lottery
Website	caesarspalaceonline.com/on
Minimum deposit	5 CAD (digital deposits); 2,500 CAD for wire transfer
Withdrawal time	up to 72 hours internal processing; debit often within an hour of approval… (source: casino terms)
Payment methods	Apple Pay, Bank Transfer (SEPA / SWIFT), Interac e-Transfer, Mastercard, PayPal, Visa
Game providers	IGT, NetEnt
Live casino	Yes
Crypto	Not disclosed
Currencies	CAD
Languages	en

Pros

Minimum withdrawal of $1 and digital deposits from $5
Deposit, loss, wager and time limits available
Live chat support available 24/7

Cons

Deposit match wagering must be completed within 7 days
Combined deposits and withdrawals capped at $10,000 per day
Only players physically in Ontario aged 21+ accepted

How Caesars Palace Online Casino scores

Criterion	Weight	Score	Based on
Licence and safety	30%	9.5	Strongest licence: tier 1 regulator, 6 licences in total
Fairness of terms	20%	9.0	Bonus wagering: 1x no-deposit bonus; 15x deposit amount for the match
Payments and withdrawals	20%	7.0	Processing: up to 72 hours internal processing; debit often within an…; 6 payment methods recorded
Games	10%	6.0	2 providers disclosed, live casino
Support	10%	9.0	live chat, web form, phone (24/7 (live chat))
Player protection	10%	10.0	6 tools: deposit limit, loss limit, wager limit, session limit, cooling-off, self-exclusion
Overall	100%	8.6	Method

Is Caesars Palace Online Casino licensed and safe?

Caesars Palace Online Casino is listed by the Alcohol and Gaming Commission of Ontario / iGaming Ontario, held by American Wagering Inc. We found the entry in the official register. If the casino does not resolve a complaint: File a formal complaint with the operator first and note the reference number; the operator can take up to 90 days. If unresolved, or if the site appears to break the rules, complain to the AGCO (https://www.agco.ca/en/lottery-and-gaming/internet-gaming-complaints). Complaints about responsible…

Caesars Palace Online Casino is listed by the Michigan Gaming Control Board, held by Grand Traverse Band of Ottawa and Chippewa Indians. We found the entry in the official register. If the casino does not resolve a complaint: First send your complaint to the internet gaming provider and allow at least 10 (business) days for a response; the MGCB page lists each provider's complaint contact. If there is no adequate response, file a complaint with the MGCB (https://www.michigan.gov/mgcb/patron-disputes/internet-gaming-and-sports-betting-complaint)…

Caesars Palace Online Casino is listed by the Pennsylvania Gaming Control Board. We found the entry in the official register. If the casino does not resolve a complaint: Patrons can ask the Board to investigate a complaint (a disagreement not involving money) or a dispute with a licensed entity, using the electronic forms on https://gamingcontrolboard.pa.gov/gaming/patron-dispute-complaint-forms, including a form for iGaming casino complaints. Forms must be filed within 30…

Caesars Palace Online Casino is listed by the Alberta Gaming, Liquor and Cannabis / Alberta iGaming Corporation, held by American Wagering, Inc.. We found the entry in the official register. If the casino does not resolve a complaint: Complain to the operator first through its formal complaints process; a decision can take up to 90 days. If unresolved, or if the matter concerns responsible gambling, advertising or possible illegal activity, file a complaint with AGLC iGaming Compliance (https://aglc.ca/igaming/disputes).…

Caesars Palace Online Casino is listed by the New Jersey Division of Gaming Enforcement. If the casino does not resolve a complaint: File a complaint directly with the casino first, following the procedure on its website, and obtain its response. Only then file the DGE Internet Gaming Dispute Form (https://www.nj.gov/oag/ge/docs/InternetGaming/IgamingDisputeForm.pdf), attaching the original complaint and the casino's response. Questions: igaming@njdge.gov or (609)…

Caesars Palace Online Casino is listed by the West Virginia Lottery Commission. If the casino does not resolve a complaint: Secondary sources say players should first contact the operator and can then file a formal complaint with the West Virginia Lottery Commission, which investigates disputes over payouts, accounts and rules. Not verified on an official page.

Regulators in this group can fine or suspend operators, which gives players real leverage in a dispute.

Caesars Palace Online Casino bonus: what the terms say

$20 no-deposit bonus + 100% deposit match up to $1,000

Wagering: 1x no-deposit bonus; 15x deposit amount for the match
Minimum deposit: 10 CAD (not via PayNearMe)
Expiry: Wagering within 7 days of opting in
Eligible games: Select slot games only
Bonus code: WELCOMEON20

18+ · T&Cs apply · Terms checked October 25, 2026

Wagering of 115x turns 100 of bonus into 11,500 of required turnover. At an average return of 96% that turnover costs around 460 on average, more than the value of the bonus. Calculate your own case.

Other conditions to note: an expiry of Wagering within 7 days of opting in.

Payments and withdrawals

Accepted methods include Apple Pay, Bank Transfer (SEPA / SWIFT), Interac e-Transfer, Mastercard, PayPal, Visa.

Withdrawals are processed within up to 72 hours internal processing; debit often within an hour of approval… according to the terms; e-wallets usually arrive faster than cards or bank transfers.

Withdrawal limits: minimum withdrawal 1 CAD, per day 10,000 CAD (deposits and withdrawals combined).

Account name must match legal name and payment source; photo ID, proof of address, a photo holding the ID and card copies may be requested; third-party data checks may affect the credit report; one account per person; 21+ and physically in Ontario (geolocation by IP, WiFi, cell towers).

Game selection

The lobby combines titles from 2 studios such as IGT, NetEnt.

You will also find a live casino.

Where Caesars Palace Online Casino accepts players

We could not find a list of excluded countries in the terms; confirm availability with support before depositing.

Gambling laws differ by country; see online casino laws by country.

Customer support at Caesars Palace Online Casino

You can reach the team through live chat, web form, phone (24/7 (live chat)).

Mobile: iOS and Android app.

Responsible gambling tools in the account: deposit limit, loss limit, wager limit, session limit, cooling-off, self-exclusion. More on staying in control.

Player experiences

Reports from players, checked by our editors before publication. They describe individual experiences and are not part of our score.

No player experiences published yet.

Share your experience with Caesars Palace Online Casino

Frequently asked questions

Is Caesars Palace Online Casino licensed?

Caesars Palace Online Casino is licensed by the Alcohol and Gaming Commission of Ontario / iGaming Ontario and the Michigan Gaming Control Board and the Pennsylvania Gaming Control Board and the Alberta Gaming, Liquor and Cannabis / Alberta iGaming Corporation and the New Jersey Division of Gaming Enforcement and the West Virginia Lottery Commission. We checked the entry in the regulator's public register.

How did you rate Caesars Palace Online Casino?

Every casino is scored with the same published formula: licence, fairness of terms, payments, games, support and player protection. Payment from operators never changes the score.

Does Caesars Palace Online Casino accept cryptocurrency?

The casino does not clearly state whether it accepts cryptocurrency.

What is the minimum deposit at Caesars Palace Online Casino?

The minimum deposit is 5 CAD (digital deposits); 2,500 CAD for wire transfer. Some payment methods have higher minimums, and bonuses often require more.

Which game providers does Caesars Palace Online Casino offer?

Among others: IGT, NetEnt.

What can I do if Caesars Palace Online Casino does not pay out?

Collect your account statement and all messages, file a formal complaint with the casino, and if it is not resolved, escalate to the regulator or the dispute resolution body named in the terms. Our complaint guide explains each step.